1. Are you a manufacture or a trading company?

All our products are produced by our factory, before shipping, we will go through testing and check until the parts’ performance meets the using standard.

2. Can I get a sample from you?

Usually, we can provide sample as the price as the big quantity order price for you to test before you place big order.

3. What are the distributor’s support policies?

We recruit distributors all over the world and provide them with VIP price, local market promotional assistance, professional product cataloger and other promotional materials, local exhibition assistance, etc.
Besides, when an agent's annual purchase amount reaches the company's specified threshold, that agent shall be granted exclusive agency rights for the local region or country.

4. How long will the goods be delivered?

Usually, Carino sends out the diesel parts within 7 working days after customers make the payment. And the big quantity and customization parts will be sent out within the time that negotiated with customers.

5. What is your company's after sales service policy?

Customer satisfaction is the most important thing for us. All products are tested before shipping. If customer meet quality problem, we will provide replacement or refund service.